Last updated: August 28, 2026
PhronexusAI is a trading name operated by Eduard Pepushaj, an individual sole proprietor. This Refund Policy explains how cancellations and refunds are handled for PhronexusAI subscriptions.
You may cancel a paid plan at any time. Cancellation takes effect at the end of the current billing period, and you retain access to the service until then.
Our payment processor acts as the Merchant of Record for all transactions — meaning your purchase is legally made from our payment processor, not directly from us. As a result, refund requests are evaluated and processed by our payment processor, in accordance with its own refund policy, which governs eligibility, timing, and any applicable statutory rights.
To request a refund, please contact us at the email below, and we will help direct your request through the correct channel.
For any questions about this policy, contact us via our Contact page.